Brutal Video: Guy Tries for Hours to Enroll in ObamaCare With No Success
Hours on Healthcare.gov website: five. Hours in live chat attempting to get assistance in navigating the Healthcare.gov website: three. Hours spent taking Barack Obama’s advice and talking to the call center: four and a half, a third of which was spent yesterday after Obama gave out the call center number and assured Americans that they could enroll by phone. Insurance enrollments from all of the above effort: zero.
Wow.
UPDATE: Obama tells you that if the Web site does not work, just call. And when you do? You get someone who tells you to go the Web site. (Thanks to Sammy F.)
A business run like this would fail. But it’s the government! So you have to do it, and it will be done badly.
UPDATE x2: It was known this would happen. (Thanks to narciso.)
To learn who rules over you, simply find out whom you are not allowed to criticize. — Voltaire
You may have a different opinion, but from my observations the most “hands off” are the mentally disabled.
nk (dbc370) — 10/22/2013 @ 7:37 amIt’s also impossible to sign up in advance if someone plans to move to a different state. (fact discovered by the New York Daily News)
http://www.nydailynews.com/news/national/newsers-seek-coverage-article-1.1492386
Sammy Finkelman (86c6e0) — 10/22/2013 @ 7:50 amWe had to turn it on, in order to know what was wrong with it’
http://www.detroitnews.com/article/20131022/POLITICS03/310220047/1022/rss10
narciso (3fec35) — 10/22/2013 @ 7:55 amDifferent methods of enrolling on the state exchanges is what the Daily News was actually testing.
Here are the results, summarized.
1. Person in New York used the phone. Got through. Mistaskenly got tangled up in options for small business, although she was sure she’d pressed the right button. After 4 minutes chose “representative” When she asked about enrolling in Obamacare he gently corrected her, saying you mean the Affordable Care Act? And said she could do it online. When she asked about doing it through him, he said there are some glitches and they can’t do it. If things were working, he could. He said she should try online, or could try calling later. She did at 2 pm but an operator told her he didn’t know how and she would have to do it online.
2. Person looked for a navigator (paid for by the federal government, and who is supposed to help people enroll)
He went to NYStateofHealth,ny.gov but couldn’t find where the navigators were listed.
He called the New York State helpline at 855 355-577 and got connected after 10 minutes, and a customer service specialist helped him find (on the web site?) where the 228-page list of navigatirs, complete with hours, addresses, and phone numbers was located.
Most of the numbers led answering machines. He left messages.
After about 25 calls he reached a navigator who worked at a non-profit called Exponents Inc. He said he could see him on Tuesday, (the next day?) and he made an appointment.
3. Person in California logged on to healthcare.gov to search for insurance in North Carolina. The system sent her an e-mail link, but the system froze after 15 minutes. Customer care representative in Virginia said the system at her end was also down, but she could send her information by mail, which she declined.
Logging out and back in seemed to help, but 3 times she had to re-enter some information.
After 1 1/2 hours discovewred she was not eligible.
She called and got a human within a minute, but the staffer, this time in Mississippi, told her that she would have to wait closer to her move because “if you have anything saying you’re still living in Los Angeles, it’s going to throw you out.”
Sammy Finkelman (86c6e0) — 10/22/2013 @ 8:08 amBy all analyst accounts, the website does not need a “fix” or a “patch.” It needs an entire reworking. According to early reports, five million lines of code may be need to be rewritten, there is a shortage of talent and good talent, it was built using ancient technology, and the administration kept changing the requirements. So, we’re supposed to patch something that has taken three years?
Carney said in the video that they will not be delaying the mandate, but they are about to get a catch 22: if they do not delay the mandate, there will be an influx of people on a patched website leading to server overloads. You can tell people until you’re blue in the face that “No, no, see this time you tried to sign up it’s a server issue because it is just so popular! We’ve fixed the prior problems! Yay!” No one is going to respond positively to that.
Instead, the administration will delay the penalty. See the difference? You still have to buy insurance, but Obama is looking out for the man. He can make a nice speech about how proactive he is because he recognized a problem, employed a “surge” of people dealing with it, and responded by giving hard-working Americans a break by waving the penalty for six months. Obama can then use his other tired line that Republicans would instead have scrapped all of healthcare and then grandma would die, but by only delaying the penalty
ratbeach (f5aad4) — 10/22/2013 @ 8:15 ameveryonepeople who qualify can have healthcare and be happy. The media can collectively sign with their stupid grins about what a nice guy Barry is.Comment by ratbeach (f5aad4) — 10/22/2013 @ 8:15 am
Obama can then use his other tired line that Republicans would instead have scrapped all of healthcare and then grandma would die,
Also the line that Republicans are “rooting” for failure (instead of hoping it gets fixed)
Sammy Finkelman (86c6e0) — 10/22/2013 @ 8:27 amRepublicans didn’t want Obamacare
Republicans fought the Obamacare legislation
No Republicans voted for Obamacare
Republicans tried to stop Obamacare at the Supreme Court
Republicans tried to defund Obamacare
Republicans sought to delay Obamacare
All Democrats had to do to prove Republicans wrong was to competently put out an Obamacare product that kept the president’s promises, starting with a sign up period and website that they had three years to plan for. Democrats could not do it. None of this catastrophe can be blamed on Republicans. None of this is Republicans’ fault.
elissa (f45420) — 10/22/2013 @ 8:56 amRooting for the visiting team doesn’t cause the home team to lose or vice versa. Or does it?
In this case of course there were some advertisements run encouraging people not to sign up.
Sammy Finkelman (86c6e0) — 10/22/2013 @ 9:12 amOh, my. Brooks’s law is a principle in software development which says that “adding manpower to a late software project makes it later” None of the exceptions seem to apply ….
Requirements; if those are successful then Design; if that is successful, then Programming; if that is successful then Coding; if that is successful then Testing (with the parts to be integrated to); and if that is successful, then Launch.
htom (412a17) — 10/22/2013 @ 9:16 amHouston, we have a problem;
http://thehill.com/video/in-the-news/329835-report-obamacare-site-failed-basic-simulation-before-launch-
narciso (3fec35) — 10/22/2013 @ 9:26 am3.We had to turn it on, in order to know what was wrong with it’
Winner for quote of the thread
Instead, the administration will delay the penalty. See the difference?
Winner for prediction of the thread.
Get them to pay you when they use it.
Comment by htom (412a17) — 10/22/2013 @ 9:16 am
MD in Philly (f9371b) — 10/22/2013 @ 9:28 amAkin to the idea in medicine, that if the correct diagnosis is not in the original list of possibilities, you will not find it.
Foundational issues are always important.
Thanks, honestly it’s like being stuck in ‘Duck Amok’
narciso (3fec35) — 10/22/2013 @ 9:37 amThis is already a link on that Wikipedia article:
http://www.nbcnews.com/health/better-use-phone-why-obamacare-website-such-fail-8C11433702
Obama had compared it to buying an airline ticket. But the thing is, an airline seat is a fairly generic commodity. Fr a health plan people (who currently have a doctor) want to know the doctors, the co-insurance, the deducticle, the co-payments, etc.
Also from NBC:
http://www.nbcnews.com/health/how-long-does-obama-administration-have-fix-health-site-8C11431784
Answer: A few weeks. Probably actually somewhat longer.
http://www.nbcnews.com/health/race-launch-insurance-sites-states-started-small-win-out-8C11434595
Kentucky, with its slimmed-down exchange [no searching] and small population to serve, and Washington, with its emphasis on window-shopping did best. (window shopping was added to healthcare.gov on Sunday)
http://www.nbcnews.com/health/builders-obamas-health-website-saw-red-flags-8C11435430
Sammy Finkelman (86c6e0) — 10/22/2013 @ 9:39 amComment by nk (dbc370) — 10/22/2013 @ 7:37 am
Insty is having an epidemic of someone(s) scrolling through the comments “reporting” all those that are highly critical of Teh Won, or of BarryCare.
The Thought Police have been deployed.
askeptic (b8ab92) — 10/22/2013 @ 9:52 amaskeptic, Comment 14,
All I have to say about that is:
أوباما تمتص جرذ قرد
(Click for translation.)
nk who sees better than some others seem to (dbc370) — 10/22/2013 @ 10:10 amClick the speaker icon at GT. It sounds better out loud.
nk (dbc370) — 10/22/2013 @ 10:12 amI don’t know, most rat monkeys have more class than that.
askeptic (b8ab92) — 10/22/2013 @ 10:56 amIt’s the closest I could get Google Translate to give me for “Obama sucks monkey turds”.
nk with better eyesight than Dana (dbc370) — 10/22/2013 @ 11:01 amThe problem with the Obamacare website is like having a problem with the Washington Generals’ bus. Yes, it causes everything to be unexpectedly late but the outcome is still going to be a loss.
Kevin M (bf8ad7) — 10/22/2013 @ 11:09 amYes, drinking heavily is a strategy;
http://weaselzippers.us/2013/10/22/new-obamacare-ad-in-colorado-features-bros-doing-a-keg-stand/
narciso (3fec35) — 10/22/2013 @ 11:26 amfood stamp does not have any real understanding of how the cow ate the cabbage cause nobody ever told him
well it’s time someone did
happyfeet (c60db2) — 10/22/2013 @ 11:28 amnk,
MD in Philly (f9371b) — 10/22/2013 @ 12:25 pmYou’re going to get us all in the detention camp yet.
Or do you think saying it in Arabic will get a pass?
MD in Philly (f9371b) — 10/22/2013 @ 12:26 pmnarciso,
I don’t know what is worse, those ads, the fact that someone thought they were a good idea, or that more people won’t be offended by them.
You too can be a 20-something adolescent drinking beer and depending on your mom to take care of you.
MD in Philly (f9371b) — 10/22/2013 @ 12:31 pmJust the opposite, MD. I have a better chance of ringing an NSA alarm with Arabic and that’s what I want. What’s the good of spitting in the Devil’s face if he doesn’t notice?
nk (dbc370) — 10/22/2013 @ 12:31 pmBut if you really want to ring their bell, make a notice for a Tea Party meeting in Arabic.
Then sit on your doorstep with hands in the air and your lawyer’s telephone number at the ready.
(Or insult Obama in your best Southern Baptist bitter clinger drawl).
MD in Philly (f9371b) — 10/22/2013 @ 12:35 pmI understand they now have a virtual waiting room you can sit in before you get your 404Care message, so they have that going for them, which is nice.
If I’m going to sit in a virtual waiting room, though, I’m bringing my own music.
daleyrocks (bf33e9) — 10/22/2013 @ 1:43 pmThe free market is much more efficient than a bloated government contracted mess. If you didn’t know that before, then you obviously can see it now.
The lesson the left will say they’ve learned will be that we need to make Obameycare even bigger and more bloated and more intrusive with single payer. Same thing they said when the stimulus failed. The people who profit from a huge government always want more government.
Dustin (0be5a4) — 10/22/2013 @ 2:10 pmIt will be a little like this waiting room
Chuck Bartowski (11fb31) — 10/22/2013 @ 2:44 pmRemember when this was going to be Travelocity for healthcare? Just like buying a plane ticket? Cheaper than cellphone bill?
JD (8dc2e8) — 10/22/2013 @ 3:07 pmThe democrats own it….
EPWJ (c3dbb4) — 10/22/2013 @ 3:09 pmobamacare is expensive but that’s just because it’s so fancy
happyfeet (c60db2) — 10/22/2013 @ 3:30 pmFull of fail:
http://washingtonexaminer.com/steny-hoyer-wants-more-money-to-fix-obamacare-exchanges/article/2537600
narciso (3fec35) — 10/22/2013 @ 3:37 pmComment by narciso (3fec35) — 10/22/2013 @ 3:37 pm
Which of Steny’s relatives are contracted to do code-fix?
askeptic (b8ab92) — 10/22/2013 @ 4:02 pmaskeptic, I’m sure Hoyer would happily adopt any lobbyists needed to fill gaps in his family tree.
SPQR (768505) — 10/22/2013 @ 4:06 pmThat’s a big gap from the 1st quintile to the 4th.
askeptic (b8ab92) — 10/22/2013 @ 4:12 pm‘we’re in the best hands;
http://therightscoop.com/report-obama-admin-didnt-know-what-it-wanted-with-obamacare-website/
narciso (3fec35) — 10/22/2013 @ 4:52 pmAmong the many enduring mysteries of Obamacare is how did they “train” all those thousands and thousands of taxpayer paid “navigators” when there was no operational system to train them on?
elissa (f45420) — 10/22/2013 @ 5:15 pmActually, Dell Computer was run like this for many years, and it didn’t go out of business, although it lost a tremendous amount of value.
Brian (6a323d) — 10/22/2013 @ 5:36 pmBrian
Problem is the value lost is to the American Economy and not Michael Dell
EPWJ (c3dbb4) — 10/22/2013 @ 5:39 pmEPWJ,
What do your inside sources at Fox News have to say about Steven Crowder being let go by Fox News, following Crowder’s comments to Ed Morrissey about Sean Hannity getting steamrolled by Anthony Weiner in the tv interview a couple weeks ago ?
Elephant Stone (6a6f37) — 10/22/2013 @ 5:50 pmSometime in December, when the House and Senate have gone home for the holidays, Obama will announce from Hawaii that due to the Republican sabotage of the ACA websites (“arrests are being made as I speak”), he has no choice but to decree that everyone gets free medical care in 2014, as he’s expanding medicaid to cover everyone.
Kevin M (bf8ad7) — 10/22/2013 @ 5:51 pm29. clicked on that, and…
That was the BeetleJuice waiting room!
That’s what I thought, but didn’t expect.
One of the top 100 movies of all time.
Sammy Finkelman (e9b54a) — 10/22/2013 @ 6:05 pmExcept for the sand serpent, it was exactly like that;
http://www.businessweek.com/printer/articles/161028-the-obamacare-website-didnt-have-to-fail-dot-how-to-do-better-next-time
narciso (3fec35) — 10/22/2013 @ 6:12 pmEstone
One day someone will explain fully the correlation to philosophy/ideology and advertising revenue.
Otherwise Beck would still be there followed by Palin, and then Herman Cain…..
EPWJ (c3dbb4) — 10/22/2013 @ 6:15 pmDrom Politico:The White House is meeting with CEOs of health plans on Wednesday, according to two insurance industry sources.
The insurance executives are meeting with Obama adviser Valerie Jarrett and chief of staff Denis McDonough, the sources told POLITICO on Tuesday evening. The White House didn’t immediately confirm the meeting.
I guess the president is too busy to meet with key players about the disaster which is his namesake policy initiative. Pathetic.
elissa (f45420) — 10/22/2013 @ 6:24 pmUh, has anybody (Dems speak up!) offered this guy a real job with medical insurance? Maybe that would help.
Dirty Old Man (4bf1c0) — 10/22/2013 @ 6:31 pmHe’s giving them a break, elissa, Lord knows he’d eff that up too, just like everything else he touches.
Colonel Haiku (404b97) — 10/22/2013 @ 6:31 pmFor MD:ا
جتماع لحزب الشاي في بيتي، هذه الليلة. سوف كريستوفر سنودن تكون على سكايب معنا
(Click to translate.)
nk (dbc370) — 10/22/2013 @ 6:32 pmWell it was nice knowing you, Nk.
narciso (3fec35) — 10/22/2013 @ 6:35 pmEPWJ,
In other words, your inside sources at Fox News are neither ‘inside,’ nor ‘sources’ ?
Please don’t explain it away as ‘Well, Hannity is a breadwinner for Fox News, and he felt insulted, so Crowder got canned.’
After all, you were just telling us a couple months ago that Hannity was going to be fired because he was allegedly old hat.
What I want to know is, what was said behind closed doors about Steven Crowder’s comments. That is what an inside source can provide.
What you often do is tell us stuff that is already available on the internet, then claim you’re providing “inside” info.
Either ya got inside info or ya don’t.
Elephant Stone (6a6f37) — 10/22/2013 @ 6:36 pmelissa, I think the Obamas have already made their contribution to health care by lecturing Americans to get more exercise and drink more water.
Elephant Stone (6a6f37) — 10/22/2013 @ 6:38 pmI really wish Americans would drink more water instead of the Kool-Aid they’ve been drinking since 2008.
Estone
Crowder was let go some time ago – before he made the obvious comments.
Nothing was said behind closed doors because he was a contract contributor, very minor with a very minor salary.
EPWJ (c3dbb4) — 10/22/2013 @ 6:42 pmI’m awaiting the FBI for having clicked on that, nk.
MD in Philly (f9371b) — 10/22/2013 @ 6:45 pmEPWJ,
Relax, I’m just having fun with you because I know you were making up having “inside sources at Fox News.”
Yes, we all know that Crowder was a contract contributor—but tell us something we won’t find out from the internet.
Elephant Stone (6a6f37) — 10/22/2013 @ 6:51 pmOf course there were conversations behind closed doors about what Crowder said, I’m just asking if you happen to know what they were. Obviously, you don’t. Give up the charade, friend.
And just like Benghazi and the IRS scandals, “the president knew nothing” about the ACA website problems in advance according to Sebelius in a CNN interview.
What total hooey. They sure do seem to keep him in the dark a lot, don’t they? Apparently he can’t handle the truth.
http://www.cnn.com/2013/10/22/politics/obamacare-sebelius-interview/index.html?hpt=hp_t1
elissa (f45420) — 10/22/2013 @ 6:53 pmEstone
You “knew” nothing, also I had been talking about it for months dude.
Its nice to know that you are confessing to being a liar.
but we already knew that…
EPWJ (c3dbb4) — 10/22/2013 @ 6:55 pm“You “knew” nothing, also I had been talking about it for months dude.”
EPWJ – Breitbart claims an exclusive story out about Crowder’s firing today, so once more you are proved wrong.
In terms of you talking about it for months, fortunately nobody here tries to overhear your conversations with yourself.
daleyrocks (bf33e9) — 10/22/2013 @ 8:44 pmEPWJ,
It is sad to see that you are so desperate to be perceived as important, that you would make up “inside sources” at Fox News.
It’s one thing to exaggerate one’s exploits that took place on the high school football field decades ago, but it’s another thing to make up stuff about knowing the ins and outs of the “Hannity” show on Fox News.
If you have “inside sources,” then why don’t you ever give us information about Fox News that we can’t already find on the internet ?
Elephant Stone (6a6f37) — 10/23/2013 @ 10:05 am(answer: because the internet is where you get your info about Fox News—you don’t really have “inside sources” at the network)
By the way, EPWJ, the story at Breitbart.com says that Crowder was just recently let go by Fox News, so how can it be that you’ve been talking about his contract termination “for months,” as you aggressively claimed ?
Good Allah.
Elephant Stone (6a6f37) — 10/23/2013 @ 10:13 amComment by elissa (f45420) — 10/22/2013 @ 6:24 pm
elissa, those execs are meeting with the people who have operational control of this administration.
Barry is just a “carny barker” that they bring out to spew Boob-bait to the Bubbha’s.
Remember when Barry announced some policy shift after a long walk on the South Lawn with McDonough?
askeptic (b8ab92) — 10/23/2013 @ 10:27 amIt was so long because it took a long time for the new position to sink in to the community organizer’s thick head.
A business run like this would have it’s executives behind bars for fraud.
Brian Epps (2f898a) — 10/23/2013 @ 11:54 am