Hours on Healthcare.gov website: five. Hours in live chat attempting to get assistance in navigating the Healthcare.gov website: three. Hours spent taking Barack Obama’s advice and talking to the call center: four and a half, a third of which was spent yesterday after Obama gave out the call center number and assured Americans that they could enroll by phone. Insurance enrollments from all of the above effort: zero.
UPDATE: Obama tells you that if the Web site does not work, just call. And when you do? You get someone who tells you to go the Web site. (Thanks to Sammy F.)
A business run like this would fail. But it’s the government! So you have to do it, and it will be done badly.
UPDATE x2: It was known this would happen. (Thanks to narciso.)