3/7/2006

2 Responses to “Get a Human”

1. For the telcos, I figured out how to this years ago. Get into their automated bill resolution
   area (where they will automatically give you a credit for minor disputed charges – it’s cheaper than actually investigating your complaint) and
   ask for a credit of $1000. That gets a human real fast

   email is human readable – aloud..

   bud (46e4bf) — 3/8/2006 @ 1:28 pm

   
   

2. Allow me to say that these “voice response” technologies designed to let you get through the menus quicker are as equally retarded. Just bang the * 0 # keys randomly until you get a person. It is an interesting development, that once e-mail was seen as a way to stop the harrassing calls from customers. From spam, they don’t read that anymore so now they set up these phone-tree maze firewalls designed to make you hang up before you waste their time.

   The court noted that “there might well be circumstances in which a single, discreet act of public urination would not violate” the public nuisance law.

   Kline wrote, “Thus, for example, a hiker responding to an irrepressible call of nature in an isolated area in the backwoods cannot reasonably be seen as interfering with any right common to the public.”

   Wesson (c20d28) — 3/9/2006 @ 10:40 pm