The Jury Talks Back

6/8/2010

System-wide DirecTV DVR failure

Filed under: Uncategorized — Kevin M @ 7:26 am

All of DirecTV’s installed base of DVRs locked up this morning due to a corrupted guide update.

The DVRs will not respond to remote control signals and are stuck on the last channel viewed.  To fix, you have to open the panel on the lower right and push the little red RESET button above and to the left of the card.

Then, after it comes back up (or gets stuck ;-)) you have to reset it again.  Apparently it takes two resets in 30 minutes to purge the guide data.

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