Patterico's Pontifications

4/11/2017

Bloodying and Dragging Paying Customers: The United Airlines Fiasco

Filed under: General — Patterico @ 7:13 am

This is one way to “re-accommodate” a paying passenger:

I have no fascinating commentary on this story other than to note that the free market often beats government force. Here, an airline was overbooked — well, not exactly overbooked, as they needed the seats to fly four crew members to another city — and rather than offering an amount sufficient to motivate people to voluntarily give up their seats, they called in the cops. Today, as of this writing, the stock is plunging 3%. That’s $675 million in market capitalization. Even if the stock recovers, there’s the lawsuit and the reputational damage to consider. That alone should easily add up to millions of dollars.

Offering $1000 or $1500 to give up a seat looks better and better, huh?

UPDATE: Cross-posted at The Jury Talks Back. I was rushed this morning and didn’t make the cross-post.


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