The BBB says:
The Bureau has received numerous complaints concerning this company’s selling practices. Most complaints claim their business was billed for a directory listing which was never ordered, or that Infotel sales personnel claimed to be asking for a renewal of a listing when none existed.
. . . .
This company has an unsatisfactory business performance record with the Bureau due to a pattern of complaints claiming deceptive selling practices, a pattern of complaints concerning credit and billing procedures, and for failure to eliminate the cause of those complaints.
They forgot to mention that their lawyers apparently like to harass people with plainly frivolous lawsuits.